Muhammad Shafiq - CV

Objective

I am a highly motivated, tech-aspired individual with over 5 years of experience in leading industries. Starting as a technical support lead, my zeal and zest for higher skills earned me continuous promotions, enabling me to work as a Computer Engineer.

Work Experience

2024 - Present

IT Support

Best Careem Online Limousine, Abu Dhabi UAE

  • Help Desk and User Support.
  • System and Device Management.
  • Network and Connectivity Support.
  • Security and Backup.
  • Website Development (WordPress).
  • Social Media Marketing and Google Ads (Call and Display ads).

2023 - 2024

Computer Engineer

A M Industries - Sole Proprietorship LLC, Abu Dhabi UAE

  • Monitored computer networks to improve performance.
  • Router, Switch and Firewall Configuration (LAN & WAN).
  • Network design, implementation, maintenance, and troubleshooting.

Previous Role

Instructor

Corvit Peshawar, KPK, Pakistan

Taught MCSE & CCNA courses.

Previous Role

IT/Network Administrator

Alpha Pipes Industries, KPK, Pakistan

Designed, maintained, and troubleshooted LAN, WLAN, and WAN.

Education

2010 - 2012

Master in Computer Science

Islamia College University Peshawar, KPK, Pakistan

2008 - 2010

BSc in Computer Science

University Peshawar, KPK, Pakistan

Certifications

Cyber Security

ELP Education System - 2022

WordPress

ELP Education System - 2022

AI-Powered Shopping Ads

Skillshop - 2024

Google Ads Apps

Skillshop - 2024

Cisco Certifications

CISCO - 2012

High-Impact Projects

Engineered a secure and reliable Wide Area Network (WAN) to connect the main college campus with a remote branch, ensuring seamless data flow and communication.

Source: Islamia College Peshawar (Final Project)

Key Achievements:

  • Architected and deployed a Frame Relay WAN topology, establishing stable inter-campus connectivity.
  • Hardened network security by implementing robust router/switch access controls and ACLs.
  • Developed comprehensive network diagrams for streamlined troubleshooting and future scalability.

Oversaw the complete lifecycle of enterprise IT infrastructure in a high-demand industrial environment, focusing on server management, network stability, and user support.

Source: Ahmad al Mazroi Industries & Alpha Pipes Industries

Key Achievements:

  • Administered Active Directory for 50+ users, enhancing security and streamlining user lifecycle management.
  • Achieved and maintained 99.9% network uptime through proactive monitoring of core network services.
  • Reduced critical system ticket resolution times by delivering efficient L1/L2 helpdesk support.

Leveraged deep technical expertise to design and deliver certification-focused training for aspiring IT professionals, translating complex concepts into practical skills.

Source: Corvit Institute Peshawar

Key Achievements:

  • Authored complete training curricula for CCNA and MCSE certifications, aligning all materials with official exam objectives.
  • Constructed and managed virtualized labs (VMware, Packet Tracer) to provide crucial hands-on experience.
  • Mentored students to achieve a high first-pass rate on professional certification exams.

Architected and optimized scalable cloud infrastructures on AWS & Azure, focusing on enhancing efficiency, reducing costs, and ensuring robust security.

Source: Tech Solutions International

Key Achievements:

  • Spearheaded the successful migration of mission-critical applications to AWS, improving accessibility and uptime.
  • Cut cloud expenditure by 30% through strategic implementation of auto-scaling and spot instances.
  • Engineered cloud security protocols to achieve full compliance with ISO 27001 and GDPR standards.

Get In Touch

I'm currently available for new opportunities. Feel free to reach out to me through any of the following channels.

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